Return Policy

Everlume Return Policy

We want you to feel confident and radiant in every Everlume piece. If something isn't quite right, we're happy to offer store credit for returns made within 7 days of delivery.

Eligibility
To be eligible for a return:

Items must be unworn, in original condition, and returned with all packaging and tags intact

Returns must be requested within 7 days of delivery and defects must be reported within 3 days of receiving order.

Final sale, custom pieces, and wholesale orders are not eligible for return

How to Initiate a Return
To begin your return:

Email us at sales@shopeverlume.com with your order number and reason for return

Our team will respond within 1–2 business days with return instructions

Once your return is received and approved, we’ll issue your store credit

Please allow 5–7 business days for processing after your return is received

Shipping costs are non-refundable

Exchanges
We do not currently offer direct exchanges. To receive a different item, please return your original item and place a new order.